Delete your Irada account

Last updated: 22 September 2026

Fastest way — in the app

1. Open Irada and go to the Settings tab.
2. Scroll to the Account section, then tap “Delete account”.
3. Type the confirmation word, then “Delete my account”.

Deletion is immediate and needs no approval from us — except in the three cases below.

What gets deleted

• Your account, name and email address
• Your blocklist (keywords and apps)
• The cloud copy of your journal, goals and habit swaps
• Your protection-event history and the diagnostic logs tied to your account
• Your commitment period and any partner invitations you sent
• Your support requests and their messages — except those about payments (below)

All of it is erased immediately, and we keep no copy. Anything that lived only on your device (journal, future letter, setback log) is erased from the device at the same moment.

What remains after deletion

One thing: support requests about payments and subscriptions are kept for ninety days from the day of deletion, then deleted. We keep them so we can answer any question or dispute about a payment that reaches us in that time, and we use them for nothing else.

Three cases where the app won’t delete — and what to do

• An active commitment period: you chose to lock yourself in for a set number of days, and deleting the account would switch every protection off — making it the widest exit of all. So the app won’t delete it; if you need it deleted before the period ends, ask support (below).
• An approved accountability partner: the arrangement is that no feature is switched off without their approval. End the partnership first from the “Partner” card — it ends as soon as your partner approves, or automatically after seven days if they don’t reply — then delete the account. Or ask support to delete it (below), and we tell your partner the partnership has ended.
• An emergency lock is running: the lock ends when the time you chose runs out; delete your account after that.

Deleting through support — during a commitment or partnership, or if you lost your device or can’t sign in

Email us from the address registered on the account at support@iradaapp.com with “Delete account” in the subject. We verify ownership of the address and delete the account within thirty days. We do not accept deletion requests from any address other than the account owner’s.